Warranty policies for IT products (like laptops, servers, and smartphones) have become increasingly regulated and standardized as of 2026.
Standard Manufacturer’s Warranty: Automatically included at no extra cost. It usually lasts 1–3 years for hardware and covers -defects in materials and workmanship.
Refund policy:
Refund policies for IT products in Bangladesh are governed primarily by the Consumer Rights Protection Act, 2009 and the Digital Commerce Management Guidelines (2021), which have been strictly enforced into 2026 to clean up the e-commerce sector.
Refund Timeline: If a replacement is unavailable, refunds are typically processed within 7–15 working days.